Service & Repair Specialists
Fast, Efficient Turnaround
Free Delivery Over £60 (on parts)
No Fuss Returns

Terms of Service

Site ownership

This site is owned and operated by Bike Rehab Ltd, Unit 7 Devonshire Business Park, 100 Wellington Street, Sheffield, S1 4HX. 

UK VAT Number - 196963149

Company Registration Number - 8723957

Our contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Pricing & availability

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs may be charged in addition where applicable. Such additional charges are clearly displayed and included in the 'Total Cost'.

Terms of sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Despatch times may occasionally vary and any guarantees or representations made as to delivery times are limited to mainland UK.

In order to purchase from Bike Rehab you must be over 18 years of age and possess a valid credit / debit card or PayPal account. When your order is accepted we will inform you by email. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of products and services may fluctuate. All prices advertised are subject to such changes.

Your right to cancel

If for any reason you are not happy with your purchase, then you have the right to cancel from the date the contract is concluded (ie the date we send our Order Confirmation email) until the expiry of a period of 20 working days, beginning the day after the day on which your received the item. Furthermore, the right to cancel can be exercised in writing or in another durable medium, and sent to:

Bike Rehab Ltd, Unit 7 Devonshire Business Park, 100 Wellington St, S1 4HX.

Billing Terms

Payment is taken at the point of checkout. Payment methods on offer include Visa & Mastercard, plus of course Paypal.

We take the protection of your personal information seriously and want to ensure that your online shopping experience with us is enjoyable, safe and secure. This policy explains how we will process your data in accordance with the Data Protection Act 1998.

Who has access to your personal information?

Your information will only be accessed by our employees and by the companies that we work with (and where you have given your consent) to provide you with general marketing information (such as our newsletter) or occasional offers and promotions, and keep you informed of what we’re up to.

If we use agents based outside the European Economic Area, we may need to transfer information about you outside the EEA. If we do this, we will ensure that appropriate steps are taken to protect your information and rights in relation to that information and to ensure that the information is only used for the limited purpose for which it is provided. By providing us with your personal information, you consent to us transferring your information outside the EEA in accordance with this policy.

We do not share personal data with third parties except as set out in this policy, or as required by the law in compliance with the Data Protection Act 1998.


Your personal data will be retained only for as long as necessary to fulfil the purposes for which the information was collected.

How can you access your personal information and keep it up to date?

If you want to see or want us to update the personal information which we hold about you, please contact us and we will update our records and/or provide you with a copy. You can contact us by email at any time on [email protected]

Marketing Opt in and Opt Out Provisions

We offer you the chance to receive news and other updates from time to time which we will send to you via email. These updates may include alerts for new products, features, special offers, competitions, events of interest and other general marketing promotions. If you would like to receive this information please check the subscribe to mailing list tick box at checkout or enter your email in the mailing list sign up on our homepage. You can opt out of receiving these updates whenever you like by clicking on unsubscribe on the email you receive.




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